Client Experiences
What Our Clients Have Said
We share these accounts as a straightforward record of how our work has been received. The words are those of individuals who engaged us for pension matters.
Back to Home12+
Years in practice
340+
Matters handled
4.8
Average client rating
94%
Cases reaching response
Reviews
Client Accounts
Martin W.
Chiang Mai — retired, expat
"I had no idea where my pension records actually stood after thirty years of Thai employment. The document check was straightforward — they asked me to bring what I had, compared it carefully against the SSO records, and sent me a written note explaining what they found. It turned out one period of contributions had not been correctly recorded. Having that in writing made all the difference when I raised it with my employer."
May 2025 — Document Check
Nattaya S.
Bangkok — civil service background
"I engaged Saiyok Legal for the recalculation request after my Government Pension Fund figure seemed lower than it should have been. Kanya explained the process clearly before any work began. I was kept informed each time something happened — which was not constantly, but always when there was a real update. The fund responded within six weeks with a revised calculation. I cannot say the outcome was perfect, but I know the matter was handled thoroughly."
April 2025 — Entitlement Recalculation
David H.
Chiang Mai — long-term resident
"The document check was useful. I came in with a folder that I thought was complete and discovered two gaps I had not noticed. The written summary was clear and practical. The only reason I have not given five stars is that the follow-up call took a bit longer to schedule than I expected — though when it happened it was helpful. I would use them again."
May 2025 — Document Check
Prapai K.
Chiang Rai — teacher, retired
"I had a very complicated situation involving two separate pension accounts and a period of overseas employment. Saiyok Legal took on the full case and handled everything. I did not need to chase them — they contacted me. The process took about four months but I always knew what was happening. The final report explained everything clearly. I would not have known where to begin without them."
March 2025 — Comprehensive Case
Robert B.
Mae Rim — former contractor
"What I appreciated most was that they did not try to persuade me to take a more expensive service. After the document check, they said clearly that they found no significant issues and that there was nothing further they would recommend at this stage. That kind of honesty is not always easy to find when engaging professional services."
April 2025 — Document Check
Wanwisa T.
Chiang Mai — hospital administrator
"I used them for the recalculation request. The preparation was thorough — Siriporn helped me gather what I needed over two sessions before they submitted anything. The fund's response came back after about seven weeks and confirmed a small correction in my favour. The communication throughout was polite and unhurried."
May 2025 — Entitlement Recalculation
Case Studies
How Specific Matters Were Handled
The following accounts describe the general nature of three matters. Names and identifying details have been changed.
Case Study 01 — Document Check
Contribution records not matching fund statement
The Situation
A retired employee noticed that his SSO monthly statement showed fewer contribution years than he believed he had accumulated. He had changed employers twice and was uncertain which records were correct.
What We Did
We conducted a document check against both his personal records and the SSO file, identified a gap from one employer transition period, and provided a written note explaining the discrepancy and what documentation would be needed to address it.
The Outcome
The client was able to approach his former employer with a clear account of the gap. The missing contributions were subsequently recorded. Duration: three weeks from first meeting to written findings.
"I had been putting this off for two years because I did not know where to start. The meeting was calm and the written note was exactly what I needed."
Case Study 02 — Entitlement Recalculation
Government pension benefit lower than expected at retirement
The Situation
A retired civil servant's monthly GPF benefit was lower than she had calculated based on her contribution history and the applicable benefit formula. She had already contacted the GPF office directly without receiving a satisfactory explanation.
What We Did
We prepared a formal recalculation request, supported by her employment and contribution records, and submitted it to the relevant GPF office. All subsequent correspondence was managed by our office, with updates provided to the client at each response stage.
The Outcome
The GPF confirmed an administrative error in the original calculation and issued a revised benefit figure, including a small retrospective payment. Duration: approximately seven weeks from submission to written response.
"I had already given up trying to sort this myself. Having someone else handle the correspondence, without pressure, made the whole thing much easier to bear."
Reach Our Office
Telephone
+66 53 894 2176Address
215 Nimmanhaemin Rd, Suthep, Chiang Mai
Office Hours
Mon–Fri 9:00–17:30
Sat 9:00–12:00
Credentials
Professional Recognition
Lawyers Council of Thailand
Full registration; all advisers current.
PDPA Compliance Review 2024
Internal certification against Thai data protection requirements.
Chiang Mai Legal Forum Member
Active membership in the regional professional network since 2019.
Ready to Begin
Your Matter Deserves the Same Attention
We handle each file with the same care as those described above. Write to us and we will explain what we can do for your situation.
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